Email AI Agent
ActiveSmart assistant that remembers the full history of your laboratory: clients, projects, correspondence. Processes new requests automatically.
Agent capabilities
Remembers full lab history
AI memorizes all your clients, construction projects and correspondence over time. Like an experienced employee who has been there from day one.
Automatic spam filtering
System automatically filters ads, newsletters and junk. Only business correspondence with clients goes into the knowledge base.
Instant information search
Ask: "When did Ivanov order tests for Solar Complex?" — AI shows full history in 1 second. No more scrolling through emails for hours.
Client profiles
AI creates a card for each client: who wrote, from which company, which projects, how often they order. All info in one place.
Background request parsing
Processes PDF/DOCX attachments, extracts data, creates orders. You keep working, we notify when ready.
Sees full correspondence
AI shows the complete email thread with each client. You see what was discussed before without searching old emails.
Suggests opportunities
AI notices patterns: "This client orders every 3 months, time to suggest a new order." Helps not lose clients.
Human-in-the-loop
Manual review of low-confidence emails (<60%). Approve or reject AI results, system learns.
How it works
Step 1: AI training on your history (one-time setup)
Connect work email
Connect lab email once. System loads full correspondence history for any period — even 5 years.
AI filters junk
Automatically filters ads, newsletters, spam. Only emails from real clients remain.
AI memorizes clients
From each email AI extracts: who wrote (name, role, company), which project, which tests needed.
Knowledge base created
AI memorizes all clients and projects. Now you can find any info instantly, like asking an experienced colleague.
Done. AI trained
AI now remembers all clients and projects. Ask anything — it shows history instantly.
Result: AI remembers all your clients and projects. Finds any info in 1 second.
Step 2: AI automatically processes new emails
Classifies requests, creates orders, matches tests to price list
New request email arrives
Client sent a test request. AI automatically checks new emails every hour.
AI recognizes client
AI immediately shows: "This is Ivanov from BuildPro. Already ordered 12 times, reliable client." No need to recall or search history.
Document processing
If email has PDF or Word attachment with request — AI reads document, extracts test list, matches to your price list.
You verify result
AI filled the order form. You verify: did it understand correctly, any mistakes. Correct if needed.
Order created in 1 minute
Previously 15 minutes for manual entry. Now AI filled everything, you only verified. Engineers got the ready order.
Who is this agent for
Managers
- 28 min saved per request
- Fewer input errors
- More time for clients
Lab directors
- Control all requests
- Processing statistics
- Process optimization
Engineers
- Ready test orders
- Full project info
- Fewer manager clarifications
What email indexing gives
Remembers all clients
You ask: "Find all orders and files from Ivan Petrovich from BuildPro LLC"
AI answers: "Ivanov Petr, PTO engineer. 12 orders in 2026: concrete tests (8x), rebar (4x). Projects: Solar Complex, Central BC. 15 protocols, 23 files. Last order: Nov 15, 2026."
Finds info in seconds
You ask: "Show all protocols for Solar Complex 2026"
AI answers: "Found 8 protocols: #1234 (concrete B25, Nov 15), #1189 (rebar A500, Aug 10), #1045 (brick M150, May 5)... All sent to Ivanov Petr. Open emails?"
Suggests opportunities
You ask: "Which clients haven't ordered recently?"
AI answers: "BuildPro — 90 days since last order, usually every 3 months. Potential order ~120,000. Recommend calling Ivanov Petr."
Time savings
Before: 30 min searching, 15 min processing. Now: 10 sec + 1 min = 5 hours saved every day.
Ready to automate request processing?
Register — and the AI agent will start reading incoming emails and creating orders automatically